Impact Partners with Howard Brown Health

Chicago, IL- Impact and Howard Brown Health are partnering to provide employment services for Howard Brown clients out of the Broadway Youth Center, located in Chicago’s Uptown neighborhood.


Howard Brown Health is a Federally Qualified Health Center (FQHC), specializing in the holistic health needs of the LGBTQ+ community, including LGBTQ+ affirming primary and specialty medical care, HIV/AIDS services, and behavioral healthcare. The Broadway Youth Center location focuses on the needs of LGBTQ+ youth and young adults ages 12-24 who are under resourced or experiencing homelessness or housing instability through youth-centered integrated healthcare and social services.


At the Broadway Youth Center, Impact will provide a dedicated Employment Specialist to work with young adults interested in finding employment. The Employment Specialist will provide individualized, one-on-one support in finding and maintaining competitive employment. As part of the Individual Placement and Support (IPS) model that Impact utilizes, Impact’s Employment Specialist will collaborate closely with the Howard Brown treatment team to ensure participants receive comprehensive support to help meet their employment goals.


“We are very excited to collaborate with Howard Brown,” says Christopher Knoper, Impact’s Director of Participant Services. “The staff of the Broadway Youth Center are fantastic advocates for their patients. Offering our employment services to Howard Brown patients is a natural fit for Impact’s mission and our ongoing effort to reach those most in need of assistance.”


Prior to this Employment Services partnership, Howard Brown awarded Impact $25,000 in June 2021 in recognition for their work in the greater Chicago community.

First Family Moves into New Family Supportive Housing Program

Impact Expands Clinical Services Program to Eligible Evanston-Area Residents

Impact Behavioral Partners is expanding their Clinical Services Program to provide individual counseling, therapy, and case management services to Evanston-area adults who are Medicaid-eligible and have a diagnosed mental illness.


After decades of providing comprehensive clinical services to adults living with mental illness and residing in Impact’s Housing Services Program, Impact’s Clinical Services Program can now work with any individual who meets Impact’s eligibility requirements. The specialized care provided by Impact’s Clinical Services Program will increase prompt access to mental health services to communities that have been hit disproportionately hard by the COVID-19 pandemic.


“We are very excited to be offering up the excellent services of our clinical team to the Evanston community,” says Christopher Knoper, Impact’s Director of Participant Services. “Our highly trained staff are experienced in working with individuals struggling with a range of mental health issues and significant past trauma. Our Clinical team prioritizes integration and collaboration with participants’ other supports and providers to enhance the effectiveness of their interventions.”


Nationally, there has been a surge in individuals seeking out mental health services during the ongoing COVID-19 pandemic. Unfortunately, mental health providers have struggled to keep up with rising demand. Lack of access is particularly acute for those who are on Medicaid or lack insurance: some providers report waitlists hundreds of people long.


For more information on eligibility for any of Impact’s programs, please visit https://impactbehavioral.org/eligibility/.

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Executive Director Patti Capouch interviewed about expansion into Skokie

On Monday, October 11, 2021, Impact’s Executive Director Patti Capouch was interviewed by WGN news regarding Impact’s expansion of supportive housing services into Skokie, IL. This interview coincides with Impact’s upcoming Stride into Skokie 5k event, which is taking place on Saturday, October 16. Watch the interview below:

Q&A with new board member Pedro de Jesus

In June 2021, Impact Behavioral Health Partners welcomed Pedro de Jesus as its newest Board member. Pedro and Development Director Laurie Flanagan recently sat down and talked about his work, his passions, and his interest in becoming an Impact Board member.

What inspired you to become involved with the Impact Board of Directors?

As I had more exposure to the Board of the non-profit that I work for, I understood the value of joining a Board myself, so I could learn more about sustainability and governance. Through my conversations with [Impact Executive Director] Patti, I became inspired by Impact’s mission, and the totality of what the organization does for people with mental illness.

Tell us more about your background.

I was born and raised in the Logan Square neighborhood of Chicago, and come from a family of social workers. I’m the product of the Chicago Public Schools system and had the privilege of going to Walter Payton College Prep before attending Purdue University and Roosevelt University. I graduated with a BS in mathematics and psychology.

I found myself at Ravinia Festival soon after graduating and over my 11 years at the non-profit music festival. I’ve held management roles in public relations, social media, marketing and client services. Most recently, I’ve been focused on data analytics and research efforts. I’m also helping to lead our digital marketing strategy and I am the program manager for Ravinia’s Diversity, Equity and Inclusion (DEI) initiatives.

What are your passions outside of work?

I’m a serial hobbyist, but have always been a tech junkie. In addition to building custom PCs, I enjoy experimenting in crypto currency mining and coding challenges. I enjoy games of probability and chance, so I find myself engaged in numerous fantasy sports leagues. I’m also a big fan of board games which I play with friends, particularly during my annual trip to Gen Con in Indianapolis. Over the last several years, I have picked up Olympic archery as a casual hobby when I can find time and find it very relaxing!

Impact Behavioral Health Partners expands housing services into Skokie

Skokie, IL – Impact Behavioral Health Partners will soon expand its Housing Services Program into Skokie, IL. The Reva and David Logan Foundation has purchased a six-unit apartment building near downtown that will be operated and managed by Impact, who will then purchase the building at cost over the next few years.

The new building consists of one-bedroom units to be utilized as part of Impact’s Permanent Supportive Housing Program (PSH). The program provides independent housing and supportive services to adults living with mental illness. Impact has been providing PSH services for over 33 years in the Evanston community. This started with a single apartment building in 1988, with Impact gradually acquiring five more buildings throughout the area. The new building, acquired in partnership with the Reva and David Logan Foundation will be Impact’s seventh building and the first one outside of Evanston.

“We are thrilled to become a part of the Skokie community,” says Patti Capouch, Impact’s Executive Director. “Skokie offers a unique combination of opportunities and amenities to their residents which makes it a desirable location for the housing services we provide.” Vince Heneghan, Impact’s Director of Operations who oversaw the acquisition added, “The easy access to the incredible education, transportation, and employment opportunities available in Skokie will greatly increase the quality of life for our participants and lead to far more successful outcomes.”

Currently, Impact serves over 300 individuals with mental illness each year through its Housing, Clinical, and Employment services throughout Chicago and its northern suburbs. It has seen a steady increase in the number of participants served each year. All of Impact’s participants are low-income and the majority struggle with homelessness and housing insecurity. The new apartment building will address a critical need in the community for affordable, long-term housing for a vulnerable population.

Impact hosts first Virtual Town Hall (2021)

On Wednesday, May 26, 2021, Impact hosted its first ever Virtual Town Hall event to share important information and exciting updates. Moderated by board president Kathleen Gillespie, the event featured speakers from Impact’s leadership team including Executive Director Patti Capouch, Director of Operations Vince Heneghan, and Director of Participant Services Christopher Knoper.

Topics centered around the expansion of Impact’s services, including the expansion of the Housing Services Program into Skokie, IL and the tremendous growth of the Employment Program through new and exciting partnerships.

Watch the full video below.

Employment Program Chosen for National Study

At the beginning of March, Impact’s Employment Services Program launched the Building Evidence on Employment Strategies for Low-Income Families Project (BEES) pilot study in partnership with the MDRC research group. The BEES study aims to examine the effectiveness of Impact’s Employment program when implemented at Federally Qualified Health Centers (FQHCs) among participants with dual diagnoses of mental illness and substance use disorders. The study’s funding will come primarily from the U.S. Department of Health and Human Services.

Impact’s employment program uses the IPS model of employment services, a nationally recognized best practice for individuals living with mental illness. IPS has been utilized by Impact’s Employment Program for over five years, growing from a single employment specialist to a team that provides services in partnership with almost a dozen social service and behavioral health agencies throughout Chicago and its suburbs. During that time, Impact has developed a track record of success, most recently maintaining a job placement rate of 68%–well above Illinois’s average rate of 30% among employment service agencies.

Typically, IPS services take place at community mental health agencies, where employment staff work alongside clinicians to provide comprehensive support to individuals with mental illness who are seeking employment. By contrast, FQHCs typically provide a broad range of primary and behavioral healthcare services to low-income and medically underserved communities—many of whom would otherwise struggle to access standalone mental health services.

The main site for the BEES study will be PCC Community Wellness Center, located in Chicago’s Austin neighborhood where Impact has been providing a limited amount of employment services at PCC Wellness for several years.

“With this study, we can expand our services to serve more individuals from historically under-resourced communities, and we’re thrilled to finally be able to meet the demand that has come from PCC Wellness. The original idea for the BEES study came out of talks with the National IPS Center, describing to them the work that we were already doing. The most exciting part is that there are FQHCs all over the country—this study could have a national impact!

-Christopher Knoper, Impact’s Director of Participant Services

Impact Welcomes Laurie Flanagan, Director of Development

Impact is please to announce the hiring of Laurie Flanagan as Director of Development. Laurie has a passion for bringing together diverse stakeholders to help organizations thrive. She takes pride in her ability to work collaboratively with staff, board members, foundations, and donors to reach resource development goals. “I look forward to working with the experienced and passionate staff here at Impact to expand the reach of their services to individuals living with serious mental illness,” says Laurie.

Prior to joining Impact, Laurie was the Executive Director of the Massachusetts 4-H Foundation, where she raised money to support and enhance 4-H youth development and STEM programs throughout the state. Her professional career also includes 12 years spent at D.C. Heath and Company, an educational publisher, where she was the Director of International Marketing and Sales, a role that took her all over the world.

Laurie is a native New Englander, growing up in a 6th generation dairy farming family from Maine. Laurie graduated from Bates College in Lewiston, ME with a B.A. in Economics. She and her husband moved from Boston to Evanston to be closer to their daughter, son-in-law, and their three grandsons.