Patti Capouch brings a wealth of leadership experience from a dynamic 20-year career in the field of health and human services. Patti has dedicated her life to working in respectful collaboration with underserved communities to reduce stigma and provide access to healthcare, housing, and social support.
Most recently, Patti was the CEO of Test Positive Aware Network (TPAN), a non-profit organization in Chicago that provides wraparound services such as behavioral health and psychosocial support for individuals living with, and impacted by, HIV/AIDS. Before coming to Chicago, Patti served for 10 years as the Executive Director of the Frannie Peabody Center, the largest AIDS service organization in Maine. It was at Frannie Peabody that Patti developed a passion for housing issues, particularly the ways in which they are unjustly impacted by poverty, racism, and stigma pertaining to mental illness.
Patti received a Master’s in Social Work from Louisiana State University (LSU). As a social worker who has been both in the trenches of case management to a present-day executive, Patti understands how every person who is part of the team–from the agency’s staff, board, advocates, donors, and participants–are integral to the success of that agency. Patti enjoys motivating, empowering and mentoring agency leaders, and looks forward to working with Impact to make meaningful change.
Director of Operation
Vince joined Impact as a clinician in 2013 and is now the Director of Operations. He has a Master’s degree in counseling as well as more than a decade of experience in the construction industry. He currently oversees the Housing Services Program, agency operations, and new construction developments. In 2019, Vince was the recipient of the Supportive Housing Providers Association’s David A. Harrison Award for Excellence for his work with Impact.
Director of Finance
Mary Ann joined Impact in May 2017. She has 25 years’ experience in nonprofit accounting, most recently with the AIDS Foundation of Chicago, and previously with the Childcare Network of Evanston and the Child Care Center of Evanston.
Director of Development
Laurie joined Impact in February 2021, bringing over 13 years of fund-raising experience and expertise. Laurie has a passion for bringing together diverse stakeholders to help organizations thrive. She takes pride in her ability to work collaboratively with staff, board members, foundations, and donors to reach resource development goals.
Prior to joining Impact, Laurie was the Executive Director of the Massachusetts 4-H Foundation, where she raised money to support and enhance 4-H youth development and STEM programs throughout the state. Her professional career also includes 12 years spent at D.C. Heath and Company, an educational publisher, where she was the Director of International Marketing and Sales, a role that took her all over the world.
Laurie is a native New Englander, growing up in a 6th generation dairy farming family from Maine. Laurie graduated from Bates College in Lewiston, ME with a B.A. in Economics. She and her husband moved from Boston to Evanston to be closer to their daughter, son-in-law, and their three grandsons.
Director of Participant Services
Christopher has been with Impact since January of 2014. Christopher is a licensed clinical social worker (LCSW), a certified benefits counselor (CPWIC), a certified IPS fidelity reviewer in the state of IL (CIPSFR) and has eight years of experience as an IPS practitioner. Christopher’s position directs both the Clinical and Employment programs. Chris has demonstrated success in providing underserved populations with effective mental health services through innovation and thoughtful implementation. Chris believes in a goal-oriented approach which focuses on using data to increase effectiveness and building effective partnerships with other providers to collaborate around participants’ needs.
Division Director of Clinical Services
Lauren joined Impact in June of 2020. She earned her Bachelor’s Degree in Social Work from the University of Wisconsin-Madison and her Master’s Degree in Social Work from Loyola University Chicago. Lauren brings a background in housing and homeless services as well as clinical work with people living with chronic mental illness. Her clinical approach focuses on motivational interviewing, strengths based perspective and systems theory. Lauren’s passion and enthusiasm for social work lies in social policy, social justice, and advocating for marginalized populations.
Maria has been at Impact since January of 2016, starting out as part-time before transitioning to full-time in January 2017. Maria is excited to be celebrating her 40th anniversary of nursing this year. She graduated from Loyola University Chicago in 1977, and has gathered a wealth of experience in various health care settings, including general medical-surgical hospital nursing at St. Francis Hospital, and geriatric community nursing at the Council for Jewish Elderly, working with Holocaust survivors. She has over 20 years psychiatric nursing experience.
Through the years, besides Maria’s passion for the treatment of mental health, she has also developed a strong interest in working with the underserved. She worked in the general medical clinic at Chicago Health Outreach with adults and children. Before coming to Impact, she worked for 12 years as the Health and Wellness Nurse at Connections for the Homeless. In 1998, she went on sabbatical for two months, and had the wonderful opportunity of studying the health care system in Sweden with North Park University, further enhancing her philosophy of care. She worked for nearly 10 years as a nurse at the New Foundations Center. Maria loves her work and believes in integrated care, utilizing physical, mental, emotional, and spiritual models, working together as one.
Prior to joining Impact in September of 2018, Ana worked as an Intake Clinician at Chicago Behavioral Hospital. She also has experience working with individuals with chronic mental illness from working as a Team Lead at the Thresholds New Freedom Center (drop-in center). Ana completed her Bachelors in Psychology at North Park University where she continued her educational journey and achieved her Masters in Psychology. Ana completed her internship at Riveredge Hospital as a Program therapist on an intensive care unit. Ana has a wide variety of experience working with individuals who have experienced trauma, substance abuse, anxiety and depression. Ana’s theoretical approach draws on several theories of psychotherapy. Ana is passionate about helping individuals process through negative thoughts and move forward in recovery.
Tiana recently graduated from National Louis University obtaining a master’s degree in Clinical Mental Health Counseling. Joining Impact Behavioral Health Partners is the start of a career change for Tiana after being an early childhood teacher for 12 years.
Interning at the YWCA Evanston/Northshore is where Tiana gained a lot of experience working in the field of behavioral health. Tiana looks forward to leading groups, expanding her wealth of knowledge, all while assisting others in reaching their own unique goals and patterns of life that are most special to them. When Tiana has free time she goes shopping, to the movie theatre, or out to eat.
Clinician & Intake Specialist
Briana came to Impact in September 2016, as an intern from Loyola University Chicago. Briana graduated with her Bachelors in Social Work from Carthage College in Kenosha, WI. Briana interned at Zacharias Sexual Abuse Center with the prevention team while at Carthage. After Carthage, Briana attended Loyola University Chicago with a specialization in mental health. Briana graduated from Loyola in May, 2017 and began working for Impact shortly after. Briana has a passion for assisting participants with mental health diagnoses using an eclectic therapeutic approach.
Division Director of Employment Services
Anna has her BSW from Cornerstone University and her MSW from The University of New England. Anna became a licensed social worker in December of 2020 and has been a Certified IPS Fidelity Reviewer since 2018. Anna started her social work career in child welfare case management which eventually led her to have a passion for those struggling with their mental health.
Anna started at Impact in May of 2017 as an Employment Specialist and quickly found a passion helping individuals with severe mental illness find purpose and self-worth in competitive employment. Anna focuses on a strengths-based approach with participants and incorporates motivational interviewing as her core technique. Anna continues training and supervising current Employment Specialists to be the best support and advocate for their participants.
Employment Program Manager
Melissa Chavez Mizener is an Employment Program Supervisor at Impact since October 2017 and a licensed clinical counselor at a private practice. Melissa obtained her B.A at Northeastern Illinois University and her master’s in clinical psychology at North Park University. Additionally, she is a Certified IPS Practitioner and Certified IPS Fidelity Reviewer. Melissa has a background in communications and in non-profit development/fundraising.
Upon her start at Impact in 2017, she quickly found a passion for supporting individuals with severe mental illness which led her to obtain her master’s and supporting the efforts to expand IPS services to FQHCs and bring awareness of services to the Hispanic/Latino community. During her work as an employment specialist, she incorporated motivational interviewing and a solution-focused approach to support her Participants in achieving their employment goals while managing their mental health. Melissa continues to train and supervise current Employment Specialists to be the best support and advocate for their participants.
Employment Program Supervisor
Paige has been with Impact since February 2019. Paige has a BA in Sociology with a minor in Psychology from Purdue University. Paige has experience working in the Criminal Justice system and with a diverse group of mentally ill populations. Paige has a longing desire to help individuals reach their fullest potential and make a positive impact in others’ lives. Paige takes on an individualist approach with participants by realizing that individuals have different needs based on their own life experiences and embraces each participant’s uniqueness and individuality. Paige looks forward to working with participants to achieve their short and long-term employment goals.
Employment Program Supervisor, LSSI BEES Study
Maddy has been employed with Impact since September 2020. Maddy obtained a BA in Psychology with a minor in Criminal Justice from Elmhurst College. Maddy’s experience is working in a variety of human services settings with a variety of age groups. Maddy has a strong desire to help individuals believe in their highest potential both personally and professionally. This aids a personalized approach to the job search process that can benefit individuals far beyond employment.
Research Coordinator (BEES)
Abigail Joined Impact in March 2021. Abigail has an undergraduate degree in psychology from Northern Illinois University. She has professional experience in social and clinical research. Abigail is currently working on data collection within our organization. She hopes this work will contribute to the improvement and broader understanding of IPS services, within populations of individuals such as those with substance use disorders, mental health/disability issues, and/or criminal justice involvement.
Lead Employment Specialist
Rachel has been with Impact Behavioral Health since January of 2020. Rachel graduated from Judson University with a B.A in Psychology. Rachel has experience working in a Women’s Safehouse. Rachel’s approach to serving participants is individualized based off the needs of the participant. She believes in meeting a participant where they are at in their job search, by actively instilling a positive outlook, creating, and completing objectives with encouragement and support to help achieve their employment goals.
Lead Employment Specialist
Michelle joined the Impact team in April of 2021. She has a BA in Psychology and Business Studies from the University of Michigan, Dearborn and is excited to utilize her degree to help people obtain rewarding employment opportunities. Before joining Impact, Michelle worked as a Recruiter and Project Coordinator with a staffing agency in Chicago, where she gained experience working with employers and candidates to fill a variety of positions across the country. She is extremely excited about developing relationships with program participants and providing them support as they work towards their personal and professional goals.
Employment Program Supervisor
Amanda has been with Impact Behavioral Health since March of 2020. Amanda graduated from Benedictine University with a B.A in Psychology. Amanda has experience working as a Mental Health Mentor to young adults in college. Amanda also has a passion for child psychology and worked in Early Childhood Education. As an Employment Specialist, Amanda uses a warm and positive approach with her participants. Her approach encourages engagement and supports independence as she works with participants to achieve their mental health and employment goals.
Sara has been employed with Impact Since August 2021. Sara obtained her BS in Psychology with a minor in Hospitality and Tourism Management at Grand Valley State University. Sara is excited to use her degree to help individuals find rewarding employment opportunities. Sara is very passionate about helping individuals find a job that will turn into a career.
Diane has worked as a Housing Coordinator part-time since joining Impact in 1996. She grew up in Northern Minnesota and attended the University of Minnesota. At 22, she moved to Chicago and worked at CNA Insurance and, later, as a realtor on the North Shore.
Operations & HR Manager
Ron graduated with honors from DePaul University in 2015, earning a bachelor’s degree in sociology. He began working in the community mental health field in 2016 as a Client Services and Billing Specialist at Turning Point Behavioral Health Care Center. Ron joined Impact in January 2019. His responsibilities include supervising day-to-day operations, HR, IT, HIPAA compliance, CARF accreditation, and assisting all departments of the organization with anything from Medicaid billing to apartment lockouts.
Andreea has been working at Impact since September of 2016, handling all receivables and payables, and providing budget reports to Participants. Andreea earned a Bachelor’s Degree in Technical Management from DeVry University, with a focus in Finance.
Alondra has been employed with Impact since March 2022. She obtained a Bachelor’s degree in Psychology with a minor in Spanish from Governors State University.
Alondra’s experience was in retail before coming to Impact. She has always had a passion for helping others and her goal has always been to make an Impact on someone. Impact is the perfect place to help people and make an impact in their life.
Julie joined Impact in March 2022. She has a bachelor’s from the University of Illinois at Chicago and plans to pursue a master’s in the future. Julie’s professional background is in the public sector where she has worked for various municipalities as well as for non-profits.
Lead Employment Specialist
Marian started working at Impact in December 2021. Marian received her Bachelor’s Degree from the University of Nebraska-Lincoln. As an Employment Specialist, Marian uses an individualized approach with each participant to build a strong partnership based on communication, kindness, and respect. She is bilingual and able to cater to the needs of the Spanish-speaking community. Her mission is to help each participant find the support and resources they need to be the best possible version of themselves.
Housing Program Supervisor
Alisia joined Impact in May of 2022. Throughout her life, she has always been driven by a strong desire to make a positive impact on the lives of marginalized individuals and communities. Alisia pursued her academic interests by studying Liberal Arts at Eastern Oklahoma State, where she gained a broad understanding of various disciplines and developed strong critical thinking and problem-solving skills.
After college, Alisia ventured to California to embark on her professional journey, beginning her career as a substance abuse counselor at a private facility in San Diego. In her role, she worked with individuals struggling with various types of addiction and mental health. This experience provided her with invaluable insights into the complex and interconnected issues that contribute to homelessness, such as substance abuse and mental health challenges. Through her work as a counselor, Alisia witnessed the transformative power of support, compassion, and access to essential resources in helping individuals rebuild their lives.
Alisia’s unwavering commitment to her work stems from her belief in the inherent worth and potential of every individual. She advocates for systemic change and actively collaborates with various departments to create sustainable solutions that uplift the homeless community. Through her work, she strives to create a world where everyone has access to safe housing, supportive communities, and the opportunities they need to thrive.
Oumar started working at Impact in July 2022.
Miriana was born in Rome, Italy and decided to come to the United States for college. After graduating in Missouri, she moved to Chicago to live the American Dream. She started as a career advisor, moved to literature teacher, and then back to job developer, the field that makes her feel the most fulfilled. Now as an Employment Specialist at Impact Behavioral Health Partners, she mentors adults to find jobs and careers.
Mary Faith joined Impact in August 2022. Her education includes obtaining a Bachelor’s Degree in Psychology from Creighton University and a Master’s Degree in Clinical Mental Health Counseling from Governors State University. Her experience is based in working with people with developmental disabilities and chronic mental illness in residential and treatment programs. Mary Faith gained further experience working with cancer survivors and bereavement during her internship. With a focus on strengths and celebrating progresses, Mary Faith hopes to help others achieve their desired goals.
Bryanna started off with Impact as an intern in August 2021, and transitioned to her current role as an Employment Specialist in September 2022. Bryanna is currently pursuing a master’s in social work at Northeastern Illinois University and graduated from The University of Tampa with a B.A in Sociology. Bryanna has experience working within the Cayman Islands court system and with at risk populations. Bryanna is dedicated to supporting individuals in reaching their goals and assisting in achieving their full potential. Bryanna takes a personalized approach with participants and considers that individuals have unique life experiences and therefore have different needs. Bryanna looks forward to working with participants and supporting them along their journeys.
Jen started working at Impact in October 2022. Jen graduated from DePaul University with a double major in Psychology and Flute Performance. Jen has prior experience in retail and food management and leadership that she feels will help participants in their job searches. Jen is very passionate about helping others and is excited to help participants reach their career and personal goals.
Mona started working at Impact in November 2022. Mona earned a bachelor’s degree from Northeastern Illinois University in Interdisciplinary Studies with a concentration in Psychology and a minor in Child Advocacy (CAST). She has experience as a Registered Behavior Technician in various community settings working with participants as they strive to achieve individualized goals related to communication, behavior, daily living skills, and social skills. As an Employment Specialist, Mona hopes to build positive, supportive relationships with the people she will work with. She is looking forward to utilizing evidence-based strategies to build off each participant’s strengths and values as they work toward professional and personal growth.
Dan started working at Impact in February 2023. Dan received a Bachelor’s Degree in Psychology from DePaul University and a Master’s Degree in Clinical Psychology from Adler University. Prior to joining Impact, Dan has worked in several settings, including inpatient psychiatric hospitals, residential settings, community mental health settings, and most recently on the behavioral health team in a medical setting. Dan’s theoretical approach draws from traditional Cognitive Behavioral Therapy as well as working towards individuals’ values, goals, and helping individuals experience psychological flexibility. Dan is passionate about developing therapeutic relationships with program participants and supporting them as they work towards their goals. Dan is also bilingual in English and Russian.
Marino started working at Impact in February 2023. Marino received a Bachelor’s Degree in Natural Sciences from University of the Sacred Heart and a Master’s Degree in Clinical Psychology from The Chicago
School of Professional Psychology. He has experience working in community mental health centers, non-profit organizations, and private practices. Marino focuses on using Person-Centered Therapy and Humanistic approach but is also knowledgeable in using Emotion-Focused Therapy and Cognitive Behavioral Therapy. The therapeutic approach that he uses will be based on what individuals feel like is the best fit for their current needs or situations. Marino is bilingual in English and Spanish.
Zach started working at Impact in March 2023. He has BA in Psychology with a minor in Public Relations and Advertising from DePaul University. Before joining Impact, he worked in the customer service field where he gained experience in coaching and assisting in the development of skills and attributes and tailored his approach to the individuals’ learning style.
Zach is excited to be a part of Impact and have the opportunity to help others achieve their personal and professional life goals.
Clinical Case Manager
Yonaira started working at Impact in March 2023. She graduated from Roosevelt University with a Bachelors in psychology, and is currently in Roosevelt’s Masters program for clinical psychology. She has experience working as a behavior technician working with clients build their independent living skills while decreasing challenging behaviors. Yonaira is excited to apply her skills and education at Impact while promoting recovery and welfare for participants.
Lara started working at Impact in March 2023.
Jennifer started working at Impact in March 2023. She is a graduate of the University of Illinois in Urbana-Champaign with a BS in Community Health. Jennifer has experience working with the LGBTQ+ population through Howard Brown Health. There she focused on reproductive health and trauma informed care at multiple sites throughout the Chicago land area. She is excited to apply her experiences to her work as an Employment Specialist, focusing on creating meaningful relationships with participants and allowing them to be seen and heard. Jennifer is looking forward to making a difference in the lives of those who need it most through patience, resilience, and understanding.
Morgan started working at Impact in March 2023. She graduated from DePaul University with a BA in Psychology and a concentration in Human Development. Prior to joining Impact, Morgan worked with adolescents suffering from eating disorders in a residential facility as a Behavioral Health Counselor. There, she was able to develop skills which assisted participants in recognizing their strengths, prioritizing their wellness and their mental health. As an Employment Specialist, Morgan offers a calm and thoughtful approach which she hopes will help participants feel supported as they achieve their personal and career goals.
Isaac started working at Impact in March 2023.
Clinical Case Manager
Pete started working at Impact in April 2023. He graduated from Roosevelt University with a Bachelors in Psychology, and is currently enrolling into a Master’s program for a focus in Clinical Mental Health. He has experience in Substance abuse counseling, and worked with clients to build confidence to refrain from using illicit substances. While working substance abuse Peter also worked as a Behavior technician to assist clients to build their communication skills, and improve the skills that will allow them to do things independently. Peter is thrilled to be part of the Impact team to grow and apply his skills and education with the people at Impact.
Matt started working at Impact in April 2023.
Clinical Case Manager
Nick started working at Impact in April 2023. He graduated from DePaul in 2022 majoring in Psychology and minoring in criminal justice. There, he was an active member of the Alpha Phi Sigma criminal justice honor society. Nick plans on going back to DePaul this year for his Masters in Social Work, specializing in forensic social work.
Nick has experience as a Registered Behavior Technician, working with children with autism in both clinic and in-home settings. He works with clients on goals and targets ranging from socialization, skill acquisition, to independent living skills. Nick is excited to start his new role as a Clinical Case Manager to serve others via empathy, selflessness, and a commitment to high-impact social development.
Kevin started working at Impact in May 2023.
Housing Stability Specialist
Clay started working at Impact in May 2023.
Ciara started working at Impact in May 2023. Ciara has a BS in psychology from Illinois State University and a MA in Applied Behavior Analysis from Ball State University. In her undergraduate studies, Ciara worked with high school students on relationship education, job readiness, and financial planning. Ciara’s professional experience includes behavioral therapy with children with autism and residential treatment for adolescents with eating disorders. Ciara is excited to apply her experience to help people achieve their goals.
Clinical Case Manager
Rose started working at Impact in June 2023.
Lizzy started working at Impact in June 2023. She has a bachelors in Psychology and a concentration in Social work with an emphasis on communities. Prior to working at Impact Lizzy worked at a high school working with students that had anxiety, depression and OCD. Lizzy is continuing her education at Aurora University for a Masters in Social Work. Her approach is based on communication, empowerment and individuality.
Jana graduated from Hope College in 2021 with a degree in Psychology and Spanish. She has mentoring and college counseling experience with low-income and first-generation high school students. Jana has enjoyed 1:1 coaching and is passionate about mental health work. She feels invigorated to now be at Impact as an Employment Specialist and keep learning how to help others live their best lives.
Clinical Case Manager
Dani started working at Impact in July of 2023. She graduated from Loyola University
Chicago in 2022 with a B.S. in Psychology with a minor in Psychology of Crime and
Justice. After graduating, she worked as an Insurance Benefits Specialist. Dani was a
member of Alpha Chi Omega at Loyola where she helped their philanthropy Wings,
which provides assistance for those who have experienced domestic violence. Dani has
experience working as a Group Therapy Assistant, where she worked with clients who
were experiencing severe mental illness in nursing homes. Dani is now pursuing her
M.A. in Forensic Psychology through the University of North Dakota. She is excited to
get back to working directly with clients and to help others prioritize their mental health.
Ellie started working at Impact in July of 2023. She graduated from the University of Kansas in 2020 with a BA in gender studies and sociology. She took a year off to be a nanny, then graduated from Northeastern Illinois University in May 2023 with a Masters in Social Work. She has experience working with underserved populations, specifically with children and teenagers, and is excited to work with adults in the community. Ellie is passionate about helping others and continuing her work in underserved communities.
Mia joined the Impact team in July 2023. She has a B.A. in Psychology with a minor in Neuroscience from Rice University. With a passion for clinical and counseling psychology, Mia has previously worked with LGBTQ youth in crisis through the Trevor Project and in childhood education primarily in Spanish. She is very excited to help people take steps to improve their lives and find employment.
Clinical Case Manager
Maha graduated from the University of Illinois at Chicago with a B.A. in applied psychology. She has experience working with young children who struggle with behavioral difficulties and has helped them improve their problem-solving, emotional regulation, and communication skills. She is excited to join Impact and use her education and skills to help make a difference in people’s lives. Maha plans on continuing higher education in the field of psychology.
Clinical Case Manager
Nick started working at Impact in August 2023. He graduated from Eastern Michigan University and the University of Michigan with a bachelor’s degree in political science and a master’s in social work. Before starting graduate school, Nick worked as a constituent relations staffer in the Michigan legislature, connecting people with vital records and services. During graduate school, Nick interned for a nonprofit that provides case management services to people on probation and parole and worked as a research assistant performing housing policy research and analysis for U-M Poverty Solutions. He is excited to get back to work after finishing school.
Marketing Communications Manager
Christine joined Impact in August 2023. She earned her bachelor’s degree in Corporate and Organizational Communication from Northern Illinois University. Christine brings nearly 10 years of nonprofit storytelling experience. She is passionate about empowering, strength-based communication and believes that storytelling is a key part of nonprofit marketing.
Charles started working at Impact in September 2023.